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SmartSurvey

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47 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
2003

Profile Name

Star Rating

34
13
0
0
0

SmartSurvey Reviews

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Profile Name
Star Rating
34
13
0
0
0
Jon D.
JD
Jon D.
Inside Sales Manager - North West Europe
11/04/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy way to drive Insights

We've been using the business plan to drive insights on our customers. I really like the ease with which you can create a survey. There are lots of different question types to choose from including the all important NPS question. I find the team helpful, accomodating and so quick to respond to any technical queries I have.
Katie N.
KN
Katie N.
11/01/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great service, great assistance and a easy to use software for clients and staff.

I like the functionality. It is visually pleasing as well as intelligent. The email triggers are another amazing feature this works so well for NPS and other feedback surveys!
Verified User in Medical Practice
AM
Verified User in Medical Practice
10/21/2022
Validated Reviewer
Verified Current User
Review source: Organic

Brillant tool for all your Survey needs

There are so many tools in this system to customize your survey any way you want it; simple to create, modify, distribute the surveys, then gather and create detailed reports. If you are stuck, their friendly and clever customer service team is always there to help clients. No question too small, no task too difficult to resolve! Constantly exceed expectations.

About

Contact

HQ Location:
Tewkesbury, Gloucestershire

Social

@SmartSurvey

What is SmartSurvey?

SmartSurvey is the UK's leading SaaS feedback platform. Spin up surveys, forms and questionnaires in minutes, send them anywhere your audience is, and turn raw responses into insight you can act on, all without leaving the platform. Native AI sentiment and thematic analysis surface the themes hiding in your open-text answers. Live dashboards and white-label reports put the right numbers in front of the right people. The survey platform for everyone, from students and charities to growing businesses and public sector teams. Pick a free-for-life plan for basic surveys, self-serve plans for solo professionals and teams, or enterprise solutions for full CX, EX, PX and citizen engagement programmes. Multi-user team plans make collaboration simple. With over 500,000 users in 12,000+ organisations, and more than a billion responses analysed, you are in safe hands and great company. ISO 27001 certified, Cyber Essentials Plus, GDPR compliant, and UK-hosted as standard. Visit www.smartsurvey.co.uk and start collecting the answers that matter, from the people who matter.

Details

Year Founded
2003