Simply Contact is a customer support operations partner for companies in complex and high-expectation industries: aviation, fintech, retail, healthcare, SaaS, and mobility. Founded in 2013, the company employs 700+ agents across eight European locations and handles over 10 million customer requests annually in 30+ languages. Rather than offering standardized outsourcing, Simply Contact builds tailored operational setups for each client: team structure, escalation design, QA frameworks, and AI tools embedded where they provide demonstrable impact, including voicebots, real-time translation, and QA automation, all developed in-house. The company works with brands like Wizz Air, Bolt, Metro, Ditto Music, and Yves Rocher, consistently delivering 80%+ CSAT, over 90% QA scores, and up to 70% cost reduction compared to in-house support. Simply Contact is PCI DSS, ISO 27001, and ISO 27701 certified, and complies with GDPR and HIPAA. Learn more at https://simplycontact.com