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Resolve

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47 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.6
Serving customers since
2014
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Resolve Reviews

Review Filters
Profile Name
Star Rating
37
8
2
0
0
Dave M.
DM
Dave M.
IT Leadership at Guardant Health
11/18/2022
Validated Reviewer
Review source: Organic

Espressive Barista deployment at Guardant Health

Ease of rollout and integration into our business operations, the robustness of the solution to be adapted to our many communications channels to match the diverse workstyles of our global employee base, the richness of the developer/integration capabilities that go beyond a simple Q&A chatbot solution.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
11/18/2022
Validated Reviewer
Verified Current User
Review source: Organic

Espressive Barista Is Great

I like the ease of adding new information to the intelligent agent. The no-code interface for creating new workflows is excellent for anyone who wants to learn it. The reliability of the service is a high point. In the days of multiple outages of other products like Microsoft 365, we have not experienced any outages over several years of using the product.
KK
Kumud K.
11/15/2022
Validated Reviewer
Verified Current User
Review source: Organic

Chief Information Officer/Chief Operating Officer

Great tool for employee self-service, unloads routine tasks from helpdesk. Have now gone a step further and added task automation to improve response times to user requests.

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HQ Location:
Campbell, California

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What is Resolve?

Resolve is redefining IT and network operations with an agentic automation and orchestration platform built for the Zero Ticket future. Our platform automates manual workflows to autonomously detect, diagnose, and resolve incidents before they impact the business. By transforming reactive workflows into proactive, self-healing systems, Resolve slashes ticket volume and alert noise by up to 90%, reduces MTTR from hours to minutes, and empowers IT teams to scale without increasing headcount. Trusted by some of the largest global enterprises, Resolve empowers IT teams to move from reactive firefighting to proactive transformation. Learn more at resolve.io

Details

Year Founded
2014
Website
resolve.io