ReplyCraft

0 reviews

ReplyCraft drafts replies to customer reviews for Google Business Profile, Tabelog, Hot Pepper and Rakuten. It returns three variations - formal, friendly and concise - in about three seconds, in 20 languages. What makes it different is what it refuses to write. When a good reply would need a specific fact the software cannot verify - what the shop actually fixed, for example - it leaves an empty bracket rather than inventing one. In Japan, publishing an improvement a business did not actually make can fall under the Act against Unjustifiable Premiums and Misleading Representations. Those blanks are filled in by the owner, not by the model. A reply to a 1-star review is not really written for the reviewer. It is read by the next person deciding where to go. The rating changes who is reading, so it changes what to write. ReplyCraft never posts anything automatically. Nothing is published until a person decides to. Free tier, no signup. Built by one developer in Osaka, Japan.