Field Force Tracker (FFT) is an award winning, very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with nearly 15 years of development efforts behind it. It is used by thousands of service businesses in 30+ countries to run their day to field service and sales operations. Besides extensive system functionality and many industry specific extensions, it is offers very powerful mobile applications for the field service industry.
Field Force Tracker is Web-based, Cloud hosted Field Service Management Software. It will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service Tickets, Service Contracts, Time-sheets, Estimates, Invoices, Payments and Accounting entirely on-line.
With it, you can quickly schedule jobs, dispatch right employees, collect accurate information about job completions, manage parts' inventory, and invoice faster for the services provided. Field Force Tracker makes it easy for you to eliminate waste, get more done in less time and become a more profitable service business. On top of it all, despite having enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses.
With Field Force Tracker, you can Automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Timesheets and Everything in Between. Field employees can use our feature rich, most advanced yet simple to use Mobile Apps on iPhone and Android Phones to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you!
It supports features for large enterprises with service offices with multiple branches, multiple departments and automatic Intelligent rule based scheduling. The available programming interface makes it easy to link our system with other systems and call center software.
The system is highly scalable and flexible, making it a great choice for any size company whether you have one user or hundreds of users. We support small businesses with just a few users to the companies with hundreds of field employees using our smart scheduling, smart auto-job assignment, and data import capabilities.
Some of the main features are:
- Client Management
- Dispatching & Scheduling of Field Personnel
- Work order Management
- Employee Location Tracking
- Job Timesheets
- Daily Clock in-Clock Out
- Invoices
- Quotes Management
- Inventory Management
- Service Contracts
- Warranty Management
- Installed Client Assets/ Products Management
- Company Asset Management
- Web Service Tickets
- Client Service Portal
- Sales Lead Management
- Customer Feedback
- QuickBooks / Sage Sync
- And many more industry specific modules and features
