Quiq is a true partner and genuinely cares about the success of our business. They listen to our needs and over deliver on promises. They take our feedback seriously and oftentimes implement features based on our suggestions. They naturally take those suggestions and expand them to be more scalable and flexible for every type of company to benefit.

While the back-end portal is very intuitive for handling incoming messages and campaigns. The customer service for unique asks has been outstanding. Maile Chong has been a superstar in crafting all the needed rules and helping with challenging bots that we are building.

Its interface turns out to be quite simple to use both for our clients and for us, the fact that it is multiplatform also seems great to us to be able to communicate from wherever we are in a much faster and immediate way, the fact that its dashboard Main shows us all the information in a fairly complete and summarized way, it is of great help to us at the moment of visualizing in a better way the conversations with our clients, in such a way that we can respond more quickly depending on the queries of our clients , the fact that it has an option to generate reports is something very practical when we want to see or determine the percentage of satisfied customers served through this platform, the fact that it has automatic responses also turns out to be something quite useful, just enough just leave the answers configured and they will automatically be sent.