Prodact is a platform aimed at customer success and product management teams, providing tools to gather customer feedback and insights. It facilitates the collection, organization, and prioritization of product feedback to help teams make informed decisions. The platform offers features such as feedback boards, roadmaps, and changelogs to streamline communication between product teams and their customers. Prodact's services are designed to enhance customer engagement and improve the product development process by aligning features and updates with user needs and expectations.