I have seen an increase in our reviews by using Podium's reviews management feature, which has been very helpful. I like the phone system Podium offers, especially how it summarizes calls. The whole platform is easy to use and navigate, which I really appreciate. Once our account manager was assigned, the whole process was very easy. Podium's features like review management, chat with AI, and social media integrations made us switch from our traditional voice system with Verizon One Talk.
I appreciate Podium's AI system because it keeps track of our calls and records them, allowing me to go back and listen to what we missed. This feature is really helpful to see if there's anything important that the client may have said. I also like that when we miss any calls, Podium's system automatically sends a text message to the client, letting them know we haven't forgotten them. This keeps us connected with clients and helps ensure we don't lose a potential client.
Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue.