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Paychex Inc

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2,446 reviews
  • 11 profiles
  • 29 categories
Average star rating
4.2
Serving customers since
1971
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1618
499
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163

Paychex Inc Reviews

Review Filters
Profile Name
Star Rating
1618
499
115
51
163
Verified User in Financial Services
AF
Verified User in Financial Services
07/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Once class leaders in service, now trail the industry

When the GUI is working properly, it feels fairly intuitive to use.
Toshia L.
TL
Toshia L.
07/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Affordable Payroll Solution with Easy Support

The pricing of the product is the best feature for our small business. Ease of use could be a little more refined, but once learning the important stuff with the program it is a breeze to enter payroll. Paychex has an easy support system with quick responses.
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
07/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Flexible Platform, Helpful Staff, and Employer-Friendly Reports

The reports that are available to me as an employer. I also like the flexibility of the platform and how helpful the staff have been with responding to my questions.

About

Contact

HQ Location:
Rochester, NY

Social

@Paychex

What is Paychex Inc?

Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 50+ years of industry expertise, Paychex serves approximately 800,000 clients as of February 11, 2026.

Details

Year Founded
1971
Ownership
NASDAQ:PAYX
Website
www.paychex.com