

openMAINT is the leading open source CMMS for Property & Facility Management, maintained by PAT (Zucchetti Group). It manages wide asset categories (buildings, technical assets, plants, properties, facilities) and maintenance, - preventive and corrective - with native GIS, BIM, and 3D model support. Free to adopt, enterprise-ready by subscription: openMAINT gives asset-intensive organizations and public administrations full control of their strategic assets , with zero license fees and no vendor lock-in.

CMDBuild is the most widely adopted open source platform for IT Asset Management and CMDB, maintained by PAT (Zucchetti Group). Model your IT landscape exactly as it is — assets, relations, services, workflows — with no license fees and no vendor lock-in. With the READY2USE edition, get a pre-configured, ITIL-aligned ITAM solution out of the box: discovery, lifecycle, contracts, and full integration with your service desk and monitoring tools.

HDA ESM is the AI-powered Enterprise Service Management platform by PAT (Zucchetti Group) that keeps enterprises running. It unifies IT and business service workflows — ITSM, HR, facilities, customer care — in one omnichannel platform with native AI, no-code automation, and rapid time-to-value. Trusted by enterprise organizations across banking, energy, retail, and manufacturing, HDA ESM delivers ServiceNow-class capabilities with European data sovereignty and a fraction of the complexity.
Pat is a company within the Zucchetti Group, the leading Italian software house in the ICT sector, with over 30 years of experience in Service Management, Asset & Facility Management, and Artificial Intelligence. We support many Italian and international companies, helping them grow and innovate through automated IT and business process management. We combine experience with technological expertise in Machine Learning and AI to enhance the Customer Experience by optimizing interactions with customers across multiple channels.