Orcatec shines when it comes to dispatch and scheduling. The interface is clean, intuitive, and easy to use, allowing our team to manage appointments and job assignments with minimal hassle. Service technicians and installers, in particular, find the software almost perfect for their daily tasks. It streamlines communication between office staff and field teams, ensuring smooth coordination. Additionally, the customer support is responsive and quick to address minor issues or implement small improvements. While broader concerns remain unresolved, the team is efficient at handling smaller requests, which helps keep the software running smoothly for day-to-day operations. If you’re running a small service company and are comfortable keeping all your reports in spreadsheets, Orcatec is nearly a perfect option for you. The software works well for teams that don’t require in-depth, built-in reporting features and are satisfied with handling data manually.

This program is excellent for my business and meets most of my needs. I love that every module, like planning, dispatching, accounting, mapping, etc. is laid out for everyone to see. The messaging and notification features, I would have to say, is the best. Customers love getting notifications saying we are on our way or finished.

GPS tracking functionality. The software helps to track the team I like this functionality