I appreciate how easy it is to train our clients on using it. They can use OWS for not only viewing the cameras and exporting footage, but the alerts and reports are vital for day to day operations. The customized user groups for permissions insures everyone that needs access has it, but each group can have their required permissions configured for use. I also LOVE our channel partner account team! They are beyond amazing with answering questions, collaborating on custom needs and taking feature recommendations in to account and communicating them to the development team. I can always call Rich or Ryan and I know they will answer and assist me however they can. I have also had the pleasure of working with the engineering and development team and they go above and beyond to assist with the more complicated situations that arise. I have worked with OpenEye for MANY years and have never had a complaint. I will always recommend OpenEye to all of our clients!

Simple UI, and fairly easy to manage from an admin perspective.

Ease of software use. I like that I can pull it up on my desktop at work and use it from mobile device at home if I need to. Being able to go back to specific dates and times to find a 'concern' is also a plus.