I really like how user-friendly the platform is, and the customer support is very responsive. It’s also fully customisable, so you can make it look on-brand for your site.

What I appreciate most about Okendo is how it helps us collect, organize, and manage customer feedback all in one place. Since I work in customer experience for an e-commerce brand, having easy access to customer reviews and insights is incredibly valuable. It allows us to better understand what our customers are saying, spot opportunities for improvement, and build trust with potential buyers through authentic feedback. I also like how smoothly it integrates with Shopify and how well it supports our broader customer experience strategy.

Great reviews platform, integration of AI and the attributes feature