Product Avatar Image

numia

Show rating breakdown
4 reviews
  • 1 profiles
  • 3 categories
Average star rating
5.0
Serving customers since
2013

Profile Name

Star Rating

4
0
0
0
0

numia Reviews

Review Filters
Profile Name
Star Rating
4
0
0
0
0
Julio G.
JG
Julio G.
Empresario PyME - Industria de las Telecomunicaciones
08/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Numia Delivers Real Results with a True Partnership and Constant Support

Numia stands out for two main reasons: the software actually works to solve real business problems, and the team behind it is deeply committed to your success. They don’t just provide a platform; they offer true partnership, constant support, and a human touch that guarantees results.
Gustavo H.
GH
Gustavo H.
--
08/07/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Intuitive and Simple, Perfect for Shift Management

I like the simplicity of Numia's interface: it is very intuitive and easy to understand. The tool is simple to use and, with very short training sessions, new users can perform all actions without any issues. Additionally, Numia's support team is always present and changes in the tool are automatically reflected, which greatly facilitates management. I also highlight the ease of rotating users between positions and branches across the country. It is very agile to change the profile of a position: I can define which clients I want that position to attend to in just two steps and with a check in a box; by simply refreshing the screen, the user can already apply the change. Finally, I value the quick access to real-time information, from waiting times to service times. I can see data for the entire company or drill down to the details of the waiting room of a specific branch, with the details of the procedure and its waiting time.
Verified User in Banking
AB
Verified User in Banking
06/30/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Turnkey solution: integrable, flexible, and exceptional UX. Ideal for enterprise.

Highly integrable technology and knowledge; very flexible functionalities; a very turnkey solution. Great service and a tremendous UX.

About

Contact

HQ Location:
LATAM, AR

Social

What is numia?

Numia is the AI orchestrator for the physical world. Banks, retailers, healthcare providers and government agencies use Numia to run their in-person customer experience end to end: managing queues, appointments and walk-ins across every location, routing each visitor to the right person, and deciding the next best step in real time with AI. Numia unifies entry channels (mobile app, WhatsApp, web, kiosk, QR and walk-in) with Queue Management, Appointments, Virtual Branch, Speech Analytics and Workforce Management, turning face-to-face service into a measurable, optimized journey. Founded in 2013 and built for Latin America's largest service networks, Numia helps organizations cut wait times, lift conversion and gain real-time visibility into every branch.

Details

Year Founded
2013
Website
numia.co