I really liked that we had amazing support during the transition from MCT/SCT to MCO that allowed us to perform user acceptance testing prior to rolling MCO out to our employees. I appreciate that we always receive prompt responses when we reach out to support. The UX is friendly, especially for our more challenged employees.

The client services team is often very quick to acknowledge questions and provide feedback.

There are many features, some add-on a la carte, that allow admins to customize the platform to their needs. Direct feeds, OCR for statements, and monitoring technologies (i.e. third party political contributions) all help make compliance oversight easier and streamlined.