Microsoft

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103,607 reviews
  • 367 profiles
  • 368 categories
Average star rating
4.4
#1 in 109 categories
Grid® leader
Serving customers since
1975
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Microsoft Priva

12 reviews

Modernize your privacy program with a platform that scales to meet your evolving compliance needs.

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Viva Goals

12 reviews

A goal-setting and objectives and key results (OKR) management solution that aligns teams to your organization’s strategic priorities, driving results and a thriving business.

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Dynamics 365 Customer Service Insights

12 reviews

Make better decisions and proactively improve customer satisfaction with AI-driven insights.

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PlayReady

12 reviews

Microsoft is committed to working with companies across the content delivery spectrum to ensure that consumers can access premium content inside or outside the home regardless of the device or service they choose.

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Microsoft Security Copilot

12 reviews

Empower your defenders to detect hidden patterns, harden defenses, and respond to incidents faster with generative AI

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Azure Web3 Developer Solutions

12 reviews

Azure provides a rapid, low-cost, low-risk, and fail-fast platform for organizations to collaborate on by experimenting with new business processes and it's all backed by a cloud platform with the largest compliance portfolio in the industry.

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Microsoft Loop

12 reviews

Microsoft Loop is the next-generation co-creation experience that brings together teams, content, and tasks across your apps and devices.

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Azure Stack HCI

12 reviews

The Azure Stack is a portfolio of products that extend Azure services and capabilities to your environment of choice—from the datacenter to edge locations and remote offices. The portfolio enables hybrid and edge computing applications to be built, deployed, and run consistently across location boundaries, providing choice and flexibility to address your diverse workloads.

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Dynamics 365 Project Operations

12 reviews

Dynamics 365 for Project Service Automation helps teams work efficiently by giving them automation technology and a complete view into their client relationships.

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Microsoft Reviews

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Profile Name
Star Rating
67738
27275
6170
1485
940
Verified User
U
Developer
Mid-Market (51-1000 emp.)
4/5

The software offers engaging features like GIFs, emojis, and AI integration, which enhance team communication and meeting summaries. It also includes a survey checklist that aids in business awareness and scheduling.

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Summarized using AI
Shekhar C.
SC
Shekhar C.
Senior Software AnalystInformation Technology and ServicesEnterprise (> 1000 emp.)
11/04/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Secure Enterprise Agents, Powerful Automation—But Watch Credits and Complexity

I appreciate how Microsoft Copilot Studio brings generative AI and deterministic enterprise automation together without making me build custom RAG pipelines or identity middleware. I can ground answers in SharePoint, technical wikis, and Dataverse while Microsoft Entra ID applies role-based access permissions, which saves backend engineering work and keeps users from accessing data they shouldn’t see. I also like being able to use Power Automate flows, adaptive cards, and custom connectors for structured tasks while generative orchestration handles open-ended questions. The test canvas makes prototyping and diagnosing topics straightforward with real-time variable inspection and step-by-step tracing. I can publish agents directly to Microsoft Teams, and once our enterprise setup is in place, authoring and publishing feel turnkey. It has helped us bring information together in one place, reduce response times from hours to seconds, cut routine support tickets by about 30%, and free senior analysts from administrative triage.
Verified User
A
Infrastructure Manager
Enterprise (> 1000 emp.)
4/5

The software offers strong integration with Microsoft's ecosystem, allowing users to access emails, Teams conversations, and documents from OneDrive or SharePoint. Additionally, the meeting summaries with action plans and follow-up suggestions enhance productivity.

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Phone:
+1 (877) 276-2464
HQ Location:
Redmond, Washington

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What is Microsoft?

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 8,000 passionate employees worldwide.

Details

Year Founded
1975
Ownership
MSFT