--- title: Dynamics 365 Project Operations Reviews meta_title: 'Dynamics 365 Project Operations Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Dynamics 365 Project Operations works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 12 scale: '5' date_modified: '2026-09-22' parent_category: name: ERP url: https://www.g2.com/categories/erp ---

Dynamics 365 Project Operations Reviews & Product Details

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User Insights

Average based on 12 real user reviews.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great tool for sales"
5/5
What do you like best about Dynamics 365 Project Operations?

It is very easy to use, proves to be very intuitive, and maintains great simplicity in the automation of processes as well as the creation of catalogs and other functions related to sales processes. It allows for easily reviewing sales progress of each team member and thus quickly identifying any type of shortcoming if necessary. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Project Operations?

The Dynamics services are sometimes a bit unstable in terms of constant crashes or request errors, causing the request to be repeated more than once until the service is able to respond correctly or even the sudden closure of the application without a specific reason such as the type of hardware, it is something apparently random. Additionally, the lack of direct and live technical service, there is no kind of chat that allows direct support, the request must be made by email. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"I have been integrating my applications with D365 for past 6 years & realised key benefits for RMs."
4.5/5
What do you like best about Dynamics 365 Project Operations?

I have a need for automating Funding Referral system in my recent experience and have it exposed to RMs and PMs - which have been seamless. CRM aspects for customers and their self service with respect to Payments and Funding Referral aspects with Payments domain have been seamless. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Project Operations?

I would prefer extensive API based integration and expose features seamlessly for integration. Currently, some part of API integration capability is available, but not extensive. Review collected by and hosted on G2.com.

VL
Varun L.
Blockchain Consultant
Enterprise (> 1000 emp.)
"Best flows automated"
3.5/5
What do you like best about Dynamics 365 Project Operations?

The flows are automated to understand the system better, the fields can be populated automatically, and reports generated swiftly. What else do you want from a Microsoft-backed product? Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Project Operations?

It doesn't look pleasing with that sandbox title in the center of the page, which can't be removed for demoing the software to clients as it can't be rebranded very quickly. Review collected by and hosted on G2.com.

FP
Fabian P.
systems assistant
Mid-Market (51-1000 emp.)
"Fabulouss"
4/5
What do you like best about Dynamics 365 Project Operations?

it is a very complete software and we use it for almost everything in the company Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Project Operations?

Nothing, everything is very good only the price Review collected by and hosted on G2.com.

PH
Paul H.
IT Manager
Mid-Market (51-1000 emp.)
"Less user friendly tool"
3.5/5
What do you like best about Dynamics 365 Project Operations?

In-depth project automation tool. Lots of features are available for users in Dynamics 365 Project Service Automation. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Project Operations?

I find it a little less intuitive than some other project automation tools, it is also a little less user-friendly in my opinion. Review collected by and hosted on G2.com.

Jacqueline G.
JG
Jacqueline G.
Account Executive
Mid-Market (51-1000 emp.)
"Excellent tool"
5/5
What do you like best about Dynamics 365 Project Operations?

The possibilities of integrations and the ease of usability Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Project Operations?

Some crashes with some consistency and some difficulty for the filters Review collected by and hosted on G2.com.

Apoorv G.
AG
Apoorv G.
Senior Analyst
Enterprise (> 1000 emp.)
"Empowering Business through PSA"
4/5
What do you like best about Dynamics 365 Project Operations?

An excellent process to assign the best available resource, excellent interface for mobile as well Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Project Operations?

Learning the process can take time, so you have to be patient; sometimes, the errors are not user-friendly. Review collected by and hosted on G2.com.

david m.
DM
david m.
Accountant
Mid-Market (51-1000 emp.)
"Microsoft Dynamics 365 for Project Service Automation operation toward achieving organizational goal"
5/5
What do you like best about Dynamics 365 Project Operations?

this software provide link between different departments of an organization thus ensure free delivery of services and goal achievement Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Project Operations?

high level of automation limit number of users since one has to be highly trained to operate the software Review collected by and hosted on G2.com.

Amir G.
AG
Amir G.
Account Executive Recruitmnet Advertising
Publishing
Enterprise (> 1000 emp.)
"Accounts"
5/5
What do you like best about Dynamics 365 Project Operations?

The programs allows users to manage accounts designated by the organization and allowing instant access to information that is crucial to the business. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Project Operations?

The difficult process of filtering account and information. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
"Works well for sales"
3/5
What do you like best about Dynamics 365 Project Operations?

This is a good product to help with our sales; it integrates easily with other Microsoft programs which is what is used primarily in my workplace. so, it talks well with the other programs and makes it simple to transfer information from one platform to another. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Project Operations?

It is sometimes a bit too complicated and robust for new users, so there's a bit of a learning curve to get started. A slicker, more scaled back version would probably be beneficial for many users. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Dynamics 365 Project Operations Comparisons