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Messangi

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16 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2001

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Star Rating

14
2
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Messangi Reviews

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Profile Name
Star Rating
14
2
0
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0
Diego Antonio J.
DJ
Diego Antonio J.
LIONS 14K+ | Psicólogo | Startup | Ecommerce | Gestión de Talento | Recruitment and Selection | Evaluación Psicológica |
02/16/2024
Validated Reviewer
Verified Current User
Review source: Organic

Easy to implement and complementary consulting

With its message delivery and personalization capability, the platform empowers me to communicate efficiently with my entire database, tailoring messages in a way that feels personal and relevant to each recipient. Scalability is another valuable aspect; it scales to accommodate increased volumes without compromising performance or reliability. Additionally, I don't have to worry about infrastructure limitations.
Andres N.
AN
Andres N.
02/15/2024
Validated Reviewer
Verified Current User
Review source: Organic

Easy implementation, better support for my clients

What stands out most about Messangi is its ability to seamlessly integrate multiple communication channels into a single platform, enabling a highly personalized and efficient customer engagement experience. The feature that impresses me the most is the live chat software, particularly its capacity to quickly respond to customer inquiries and the smooth transition it facilitates to live chat agents when needed. This enhances the customer support process and significantly reduces the workload on customer service teams by automating initial interactions and intelligently routing more complex queries to human agents.
Alek N.
AN
Alek N.
Quality Manager at Qtrac
02/15/2024
Validated Reviewer
Verified Current User
Review source: Organic

Amazing product and support team! Providing coverage at locations where nobody else has! Anywhere!

To find reliable SMS Gateway partner these days, it is a real challenge. Especially partner that can be reliable and inovative in this industry. Since the begining Messangi has been a bridge that connects all communication gaps in so unique locations that no other provider even offers as service. Exactly that ability which granted extending our Qtrac application services to areas in the world, where other companies hesitate to tread, has been nothing short of remarkable. With Messangi's help we entered into markets that were previously inaccessible. That meant big expand and diverse demographics for our Qtrac application. What is also impresive is their dedication to address every challenge that we encounter. Their support team is remarkable and their fast responsivnes gives us peace of mind, every time when new challenge might be encountered. We have succesfully integraded into both versions of our platform, as well as individual API integrations like WhatsApp. Believe it or not, Messangi and their Whatsapp integration was one of the reasons to expand to that option for our overseas customers. Couple of main bullet points that I would like to express: 1. amazing and reliable service, with coverage in countries where no other competitor can even dream imagine. 2. amazing support team! Grisel and team! thank you for all you do for us! 3. smooth and easy API integrations! We are highly recommending Messangi for your SMS communication needs!

About

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HQ Location:
Miami, Florida

Social

@messangi

What is Messangi?

Established in 2001, Messangi is a leading mobile messaging and customer engagement solutions provider focused on empowering businesses in the digital era. Our commitment to innovation, expertise, and customer-centricity enables us to deliver cutting-edge messaging tools and applications that cater to the ever-evolving communication needs of various industries. At the heart of our services is the concept of simplifying and enhancing the way businesses interact with their customers. We achieve this by offering personalized, efficient, and meaningful experiences that drive customer loyalty and satisfaction. Our suite of solutions not only streamlines customer interactions but also bolsters marketing efforts, customer service, and operational processes. Messangi's mission is to revolutionize the future of mobile messaging and customer engagement. By continuously adapting to the changing demands of the digital world, we strive to be a trusted partner for businesses seeking a competitive edge in their communication strategies. Discover the Messangi difference and join us in transforming how businesses connect with their customers. Empower your business with Messangi today!

Details

Year Founded
2001