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LivePerson

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391 reviews
  • 8 profiles
  • 23 categories
Average star rating
4.3
Serving customers since
1995
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LivePerson

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Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

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Profile Name

Star Rating

270
86
22
5
8

LivePerson Reviews

Review Filters
Profile Name
Star Rating
270
86
22
5
8
BG
Bettina G.
12/14/2025
Validated Reviewer
Review source: Organic

Comprehensive Metrics, Needs Autofill Improvement

I like how LivePerson provides general info on the membership and has an area to leave collab notes, which is pretty handy. It also tracks useful data and metrics, which helps me in tracking how I'm progressing towards hitting KPIs. The PDC content is really handy and useful too.
AW
Abdel W.
12/04/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Feature-Rich Platform That Delivers Exceptional Value

It is seamless for multi-channels messaging which promotes great engagement since different clients uses different social channels such as live chats and sms. It has great analytic and insights for customers engagement which helps our company to give customers what they want.
GR
Gomez R.
11/23/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Outstanding Experience, Highly Recommend

It has a seamless analytic and reporting capability that helps us monitor our organization in real-time. I also like the AI automation strength in this tool. It promotes great customer interaction on multiple channels.

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN