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LivePerson

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391 reviews
  • 8 profiles
  • 23 categories
Average star rating
4.3
Serving customers since
1995
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LivePerson

207 reviews

Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

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Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.

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Contact At Once!

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Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate.

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Profile Name

Star Rating

270
86
22
5
8

LivePerson Reviews

Review Filters
Profile Name
Star Rating
270
86
22
5
8
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
10/29/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Translated Using AI

Good IAM tool with a small learning curve, but strong added value in everyday life

Tenfold makes managing user rights significantly easier. Particularly practical is the overview and the automation of standard tasks. Once you have familiarized yourself with it, the connection to AD and other systems also works really reliably.
YH
Yunis H.
Digital Systems Engineer at Naya Solutions
10/10/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

LivePerson; Amplified Customer Experience, through AI Supported Conversations, But Poor Pricing

LivePerson focuses on offering robust and natural human like conversations with clients, through remarkable automation The application concentrates with diverse channels, for instance, Social Media, WhatsApp, SMS, and others LivePerson has a brilliant intent recognition means, which is impressive and authentic The automated messaging capabilities ensure that all common queries are handled diligently LivePerson focuses on analyzing and measuring engagement efforts and feedback
GY
Giana Y.
Digital Strategist Expert at Naya Solutions
10/09/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Customer Engagement Improved and Amplified by LivePerson for Excellent Results

LivePerson is a solid AI supported conversation management platform, that creates adaptable, intelligent and friendly customer interactions We create an engaging environment that portrays human touch, ensuring that we capture the right sentiment analysis LivePerson dig deep to understand customer intent, which brings a successful and impressive experience We have experienced a brilliant interaction with CRMs, among other sales supporting strategies, creating an effective business plan

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN