Product Avatar Image

LivePerson

Show rating breakdown
391 reviews
  • 8 profiles
  • 23 categories
Average star rating
4.3
Serving customers since
1995
Profile Filters

All Products & Services

Product Avatar Image
LivePerson

207 reviews

Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

Product Avatar Image
Tenfold

172 reviews

Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.

Product Avatar Image
Contact At Once!

10 reviews

Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate.

Product Avatar Image
Tenfold for Zendesk

1 review

Tenfold NextGen CTI enables companies that use Genesys and Zendesk to increase productivity, improve customer experience and make better business decisions with meaningful data.

Product Avatar Image
Tenfold for SugarCRM

1 review

Tenfold NextGen CTI enables companies that use Genesys and SugarCRM to increase productivity, improve customer experience and make better business decisions with meaningful data.

Product Avatar Image
Tenfold for Microsoft Dynamics

0 reviews

Tenfold NextGen CTI enables companies that use Genesys and Microsoft Dynamics to increase productivity, improve customer experience and make better business decisions with meaningful data.

Product Avatar Image
Tenfold for ServiceNow

0 reviews

Next Generation CTI. Recognize and respond to your customers at the moment of interaction

Product Avatar Image
Tenfold for Bullhorn

0 reviews

Tenfold NextGen CTI enables companies that use Genesys and Bullhorn to increase productivity, improve customer experience and make better business decisions with meaningful data.

Profile Name

Star Rating

270
86
22
5
8

LivePerson Reviews

Review Filters
Profile Name
Star Rating
270
86
22
5
8
Anshu K.
AK
Anshu K.
10/07/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

LivePerson

LivePerson is tool which is used in our organisation to handle customer and provide support to our customer without making any calls . By using this tool we can provide customer support to our customer 24/7 hour which make customer satisfaction. we can also make record of provided support by LivePerson. Also we can integrate this with other third party CRM for making ticket and make records of customer. It can provide support in many languages which is understood by customer and make customer satisfaction.
KV
karan v.
Systems Administrator at Saltimbanco
10/06/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Transformation Efficient Conversations through Successful Messaging

LivePerson helps us create solid AI driven texts that we share with customers The responses that we give are interactive, and they have human tone even if they are AI supported We analyze our conversations that we have with customers, which brings a satisfying experience for them We make seamless personalized interactions with clients, which is suitable for solid CRM
HG
Hidra G.
Systems Engineer at Naya Solutions
09/17/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Instrumental Messaging and Conversational Platform using AI

LivePerson supports different channels that makes it easy to reach ti different audiences and customers We have effectively automated routine tasks by this software, more so on inquiries LivePerson has sentiment detection capabilities, which helps us analyze conversations

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN