For the first 11 years of our existence, Syracuse International Film Festival used our own website and local merchants to sell tickets/passes to our annual festivals and other year-round events. In 2015 we decided that we really needed to use a more robust, user friendly ticketing system. After researching a number of online ticketing systems we picked Universe Ticketing. We’re very glad that we made that decision. We found Universe very user friendly. We were quickly able to set-up multiple events at a variety of locations around town and adjust details if needed afterwards. We had various levels of ticket/pass pricing including some events that we were offering a discount for or were free. Universe allowed us to adjust the pricing for each event as needed and to track all these various price points. Our attendees were able to print out their own tickets or show us them on their smart phones which made for a quicker and more pleasant entry into the festival events. The many reporting features allowed us to accurately track events and who was attending them. Our Board of Directors appreciated the easy to understand financial reports and the reasonable costs for using this system. When evaluating any ticketing system a question to ask is – Would you use it again? The answer for us is Yes. We have already set-up ticketing for our SpringFest event and plan to use Universe Ticketing for all future events. We would recommend Universe Ticketing to others.

Easy to use, easy to integrate, simple fee structure, incredibly easy check-in, perfect customer support.

Ease of use, and promotion for posting events. The low fees make it accessible to all and any types of event organisers.