Ease of Use LightWork’s platform is designed with user-friendly navigation, making it simple for employees to submit appraisals, goals, and journals to their managers. Most users find the interface intuitive, allowing for a smooth process when filling out performance reviews or submitting goals. However, some users have mentioned that the layout can feel slightly cluttered, especially when using advanced features, but overall, it provides a positive experience. Ease of Implementation LightWork offers relatively straightforward implementation, especially for small to medium-sized companies. The setup process is well-documented, and the vendor provides helpful onboarding resources. However, some users have noted that depending on the complexity of the existing systems and integrations, initial configuration may take some time. Customer Support LightWork’s customer support team is highly rated for their responsiveness and willingness to assist during both the onboarding phase and ongoing use. Frequency of Use Due to its core features—like appraisals, goals submission, and recruiting tools—LightWork tends to be used frequently throughout the year, particularly during appraisal cycles and hiring phases. Number of Features LightWork offers a robust set of features, including performance management, recruitment, onboarding, and advanced analytics through LightWork Analytics. These features make it a comprehensive solution for HR teams looking to centralize their processes. Ease of Integration LightWork provides solid integration capabilities, particularly with common HR and payroll systems. LightWork Analytics, in particular, allows for the aggregation of data from multiple software tools, enabling deeper insights.

It provides a wide range of features and tools for Mobile Access, Time Tracking, Online Timesheet, Timesheet Management, Attendance Tracking.

The shift from training to actual deployment has been remarkably smooth, thanks to the easily accessible training videos and manuals, as well as the quick and responsive support team. The support team has been a joy to work with, while the technical consultants have been exceptional in providing clear and straightforward instructions.