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Lavi Industries

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45 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.7
Serving customers since
1979

Profile Name

Star Rating

39
4
1
0
1

Lavi Industries Reviews

Review Filters
Profile Name
Star Rating
39
4
1
0
1
Verified User in Retail
UR
Verified User in Retail
04/19/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great Customer Service

We love all of the features available with Q trac system. This has helped us with reporting time management of our employees and get important data on what our customers come into our stores for.
Verified User in Higher Education
EH
Verified User in Higher Education
02/15/2023
Validated Reviewer
Verified Current User
Review source: Organic

The Qtrac Virtual Queuing and Appointment Scheduling Platform is easy to setup and use

The product is very easy to use and gets the job done. Setup to days and not weeks and the customer support is top-notch. Our customers loved the experience.
Verified User in Government Administration
AG
Verified User in Government Administration
11/23/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Good product

The project staff are very hardworking and sincere - this is very much appreciated. Below are some advantages of the product Advantages: (admin) Customizable form for Appointment creation to collect user information (name, email, phone number, reason, etc.) (admin) Customizable schedule to block off holidays (admin) Collect data on time spent in the queue, length of appointments, etc. Allows both Walk-In and Scheduled appointments Users can see all queues and select from specific queues Users can message customers that are in the queue Users can move customers from one line to another Users can make notes on appointments in the queue Users can see how long users have been in the queue Ability to translate into Spanish Calendar to view upcoming appointments Customers can edit their appointment if they need to reschedule (users can do it for them as well)

About

Contact

HQ Location:
Valencia, CA

Social

@LaviIndustries

What is Lavi Industries?

Lavi Industries is a company specializing in queue management systems and crowd control solutions. Their offerings include innovative technologies for virtual queuing, electronic queuing systems, and customer service enhancement tools. Lavi Industries' flagship product, Qtrac, utilizes advanced software to optimize customer flow and improve service efficiency in various settings, such as retail environments, airports, and public venues. The company is committed to enhancing customer experiences through tailored solutions that streamline operations and reduce wait times.

Details

Year Founded
1979
Website
qtrac.com