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Kapiche

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42 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2016
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Kapiche Reviews

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Profile Name
Star Rating
36
6
0
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Verified User in Retail
UR
Verified User in Retail
11/29/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Amazing discovery and insights in half the time

I like the ability to sort verbatim by themes and specific data points. Once prepared, the dashboards also help manage visibility with detailed filters, which you can choose to stay visible or hide when not needed. This makes it easier for us to see the whole picture and act on it quickly.
LH
Leanne H.
11/23/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive platform, easy to produce insights & fantastic support!

The kapiche platform really helps with analysing data more efficiently and insightfully. Dashboard visuals, (specifically the impact to NPS and quadrant) and the storyboard feature are great and allow me to analyse data and produce quality insights quickly and easily. The program is fairly simple to use once you get the hang of it and the onboarding and ongoing support is fantastic!
CC
Colin C.
11/14/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to use, and very insightful for analysing student feedback.

It was easy to learn, and presented the results in a visual format that was suitable for presentations. I also like the storyboard feature to suggest lines of enquiry.

About

Contact

HQ Location:
Fortitude Valley, QLD

Social

@kapicheofficial

What is Kapiche?

Kapiche is a cloud-based insights platform that specializes in transforming unstructured text data into actionable insights. By utilizing advanced natural language processing (NLP) and machine learning technologies, Kapiche enables organizations to automatically analyze and interpret large volumes of customer feedback, such as survey responses, reviews, and support tickets. This empowers businesses to understand customer sentiments, identify trends, and make data-driven decisions to improve customer experience and operational efficiency. Kapiche's user-friendly interface and robust analytical capabilities allow users to uncover deep insights without requiring technical expertise.

Details

Year Founded
2016
Website
www.kapiche.com