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Kapiche

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42 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2016
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Kapiche Reviews

Review Filters
Profile Name
Star Rating
36
6
0
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GB
Grant B.
06/01/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Time-saving Customer Feedback Analysis

With the aid of the great technology Kapiche, my team and I are better able to analyze consumer feedback. We save time since it gives us informative insights and enables us to rapidly comprehend what our clients think.
Verified User in Market Research
UM
Verified User in Market Research
12/21/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient and smart analysis of open-ended data with excellent support

Kapiche provides many options to analyze & summarise our open-ended data, from the initial storyboard that quickly uncovers key ideas to the various widgets, like quadrant charts, that enable us to relate themes to survey scores. It's efficient to add subsequent waves of data and copy queries to new analyses. The query tool and the whole platform is easy to use, and the support is excellent. Jennifer and the Kapiche team are responsive and helpful whenever we have questions or challenges.
Verified User in Market Research
UM
Verified User in Market Research
12/19/2022
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Improved insight and understanding of customer feedback

Kapiche has helped us have a better and deeper understanding of our customer feedback. It has made it faster to review large quantities of open-text feedback.

About

Contact

HQ Location:
Fortitude Valley, QLD

Social

@kapicheofficial

What is Kapiche?

Kapiche is a cloud-based insights platform that specializes in transforming unstructured text data into actionable insights. By utilizing advanced natural language processing (NLP) and machine learning technologies, Kapiche enables organizations to automatically analyze and interpret large volumes of customer feedback, such as survey responses, reviews, and support tickets. This empowers businesses to understand customer sentiments, identify trends, and make data-driven decisions to improve customer experience and operational efficiency. Kapiche's user-friendly interface and robust analytical capabilities allow users to uncover deep insights without requiring technical expertise.

Details

Year Founded
2016
Website
www.kapiche.com