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Kapiche

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42 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2016
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Kapiche Reviews

Review Filters
Profile Name
Star Rating
36
6
0
0
0
Verified User in Automotive
AA
Verified User in Automotive
10/19/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Well worth the learning curve

Amazing team to work with. They take on and implement UX feedback (personally experienced) Sentiment Identification Storyboard Layout Dashboard Options Fantastic customer support and account support
Verified User in Automotive
IA
Verified User in Automotive
10/19/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Handy resource that adds to research

The ability to determine impact on NPS of themes
AF
Alvin F.
07/30/2023
Validated Reviewer
Verified Current User
Review source: Organic

Amazing experience delivered by an amazing team of people

The team is amazing & the platform really delivers in broadening capability around understanding and driving insights out of unstructured data. The platform is super intuitive and very easy to use.

About

Contact

HQ Location:
Fortitude Valley, QLD

Social

@kapicheofficial

What is Kapiche?

Kapiche is a cloud-based insights platform that specializes in transforming unstructured text data into actionable insights. By utilizing advanced natural language processing (NLP) and machine learning technologies, Kapiche enables organizations to automatically analyze and interpret large volumes of customer feedback, such as survey responses, reviews, and support tickets. This empowers businesses to understand customer sentiments, identify trends, and make data-driven decisions to improve customer experience and operational efficiency. Kapiche's user-friendly interface and robust analytical capabilities allow users to uncover deep insights without requiring technical expertise.

Details

Year Founded
2016
Website
www.kapiche.com