2026 Best Software Awards are here!See the list
JRNI
23 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
Serving customers since
2008
JRNI Reviews
FH
Fiona H.
A Key Partner in Managing Customer Experience at Scale
JRNI has enabled us to streamline queue management, optimise staffing schedules, and enhance customer experience during peak periods. With their seamless booking tools and real-time scheduling capabilities, we’ve been able to better manage customer expectations and maintain our high standards of service. What sets JRNI apart is their faultless support and consultancy—consistently proactive, responsive, and insightful.
LA
Lara A.
JRNI is a great product to support our business needs
It offers a very flexible and customizable platform that works really well to support our business. They have done a really good job of continuing to improve their product over the years, seek their customers opinions about what they value and would like to see. The Account manager support and Professional services team has done a really great job of meeting our needs and supporting us through our own evolution of how to maximize the utilize of JRNI in our business.
SR
Sunil R.
Innovative | Customer-focused | StrategicFantastic platform with powerful features and great usability
Jrni is a brilliant platform with a user-friendly interface and a wide range of useful features that help streamline scheduling, customer engagement, and service management. It’s intuitive, reliable, and adds real value to our operations.
About
What is JRNI?
JRNI, formerly known as BookingBug, is a software company that specializes in providing a scheduling platform designed to enhance customer engagement through personalized experiences. Their solutions are geared towards facilitating appointment scheduling, event management, and queuing systems for businesses across various industries, including retail, financial services, and public sector organizations. The platform is designed to support complex customer journeys by integrating seamlessly with existing systems to improve customer interactions and operational efficiency.
Details
Year Founded
2008
Website
www.jrni.comHunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
