HelpCrunch

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4.7 out of 5 stars
240 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2016
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HelpCrunch

240 reviews

HelpCrunch is a saas service/platform for online businesses that helps stay connect with customers via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool, marketing automation service and simple CRM. HelpCrunch keeps all customer interactions in one thread including in-app messages, emails and auto messages.

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Star Rating

216
20
1
0
3

HelpCrunch Reviews

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Profile Name
Star Rating
216
20
1
0
3
Ігор .
І
Ігор .
ownerSmall-Business (50 or fewer emp.)
02/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

Helpcrunch chat is highly functional and easy to install (according to my admin).

|HelpCrunch
A wide range of settings allows you to flexibly customize it to your needs. Thanks to this chat, I no longer miss a single potential client from the site, no matter what time of day they contact me.
Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
12/20/2024
Validated Reviewer
Verified Current User
Review source: Organic

Good database and chat

|HelpCrunch
Helpcrunch is easy to use and has great customer support.
OH
Oliver H.
Growth & Product ManagerSmall-Business (50 or fewer emp.)
12/19/2024
Validated Reviewer
Review source: Organic

Great Knowledge Base

|HelpCrunch
I found HelpCrunch easier to use in comparison to other similar solutions, while offering a competitive price. I was able to test it for free before deciding to upgrade my subscription and no special installation was required. Being able to translate articles and posting embedded videos was also very important.

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HQ Location:
Palo Alto, CA

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What is HelpCrunch?

HelpCrunch delivers a customer communication platform that combines live chat, email automation, and knowledge base management to streamline support and boost user engagement.

Details

Year Founded
2016
Website
helpcrunch.com