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HelpCrunch

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4.7 out of 5 stars
238 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2016
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HelpCrunch

238 reviews

HelpCrunch is a saas service/platform for online businesses that helps stay connect with customers via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool, marketing automation service and simple CRM. HelpCrunch keeps all customer interactions in one thread including in-app messages, emails and auto messages.

Profile Name

Star Rating

214
20
1
0
3

HelpCrunch Reviews

Review Filters
Profile Name
Star Rating
214
20
1
0
3
OH
Oliver H.
12/19/2024
Validated Reviewer
Review source: Organic

Great Knowledge Base

|HelpCrunch
I found HelpCrunch easier to use in comparion to other similar solutions, while offering a competitive price. I was able to test it for free before deciding to upgrade my subscription and no special instalation was required. Being able to translate articles and posting embeded videos was also very important.
Kei O.
KO
Kei O.
11/27/2024
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use and good value for money!

|HelpCrunch
We've been using HelpCrunch for a few years now. We use it on multiple websites and in our apps. It does everything we need for chat support. It's realiable and is good value for money!
VI
Vlad I.
11/25/2024
Validated Reviewer
Verified Current User
Review source: Organic

Over 12 months of positive experience with Helpcrunch

|HelpCrunch
Comprehensive set of features and fair price.

About

Contact

HQ Location:
Palo Alto, CA

Social

@HelpCrunchCom

What is HelpCrunch?

HelpCrunch delivers a customer communication platform that combines live chat, email automation, and knowledge base management to streamline support and boost user engagement.

Details

Year Founded
2016
Website
helpcrunch.com