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HelpCrunch

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4.7 out of 5 stars
238 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2016
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HelpCrunch

238 reviews

HelpCrunch is a saas service/platform for online businesses that helps stay connect with customers via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool, marketing automation service and simple CRM. HelpCrunch keeps all customer interactions in one thread including in-app messages, emails and auto messages.

Profile Name

Star Rating

214
20
1
0
3

HelpCrunch Reviews

Review Filters
Profile Name
Star Rating
214
20
1
0
3
Tenille V.
TV
Tenille V.
Business Development Manager @EMCS - CATHELCO Agent - Antifouling + Anticorrosion
06/13/2024
Validated Reviewer
Review source: Organic

Very responsive and easy to use!

|HelpCrunch
I loved that it was easy to implement multiple languages! It was easy to set up and very intuitive! The customer support team practices what they preach and is super responsive and helpful! Highly recommend.
Valentyna Z.
VZ
Valentyna Z.
Co-Founder of MindyGem - AI Requirements Management Tool
06/03/2024
Validated Reviewer
Review source: Organic

Helpcrunch is a very eficient to deal with my clients

|HelpCrunch
Helpcrunch panel is very easy to use, and it's packed with features that make client communication seemless and effective. The live chat and email tools are particularly useful for engaging with our customers in real-time.
RYAN V.
RV
RYAN V.
06/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great service and works well

|HelpCrunch
We have switched from Intercom and so far, so good. Comparible for what we need.

About

Contact

HQ Location:
Palo Alto, CA

Social

@HelpCrunchCom

What is HelpCrunch?

HelpCrunch delivers a customer communication platform that combines live chat, email automation, and knowledge base management to streamline support and boost user engagement.

Details

Year Founded
2016
Website
helpcrunch.com