As a tech SaaS startup we needed to set-up fast and were looking for a SEO friendly knowledge base, as well as a chat widget that could help us with customer support. We use it daily and integration was easy. HelpCrunch support is always responsive and resolves fast. Happy to recommend.

HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot, and help center. The most impressive aspect is that email and auto messages are included in our plan, allowing us to set up our transactional emails and onboarding using this platform. My favorite feature is the AI assistant that saves us hours in writing help center content. It can generate an entire article with just a few clicks.

I loved that it was easy to implement multiple languages! It was easy to set up and very intuitive! The customer support team practices what they preach and is super responsive and helpful! Highly recommend.