HelpCrunch

Show rating breakdown
240 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2016
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Star Rating

216
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3

HelpCrunch Reviews

Review Filters
Profile Name
Star Rating
216
20
1
0
3
Andriy A.
AA
Andriy A.
Founder & CEOSmall-Business (50 or fewer emp.)
05/06/2025
Validated Reviewer
Review source: Organic

Great All-in-One Customer Support and Engagement Tool

HelpCrunch has significantly improved how we manage customer support and communication—our team loves it!<br><br>The intuitive interface, fast live chat functionality, and seamless automation make daily operations smooth and efficient. It’s also incredibly easy to onboard new team members.
Rejoy R.
RR
Rejoy R.
Head IT InfrastructureMid-Market (51-1000 emp.)
03/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

Switched Our Support Platform to Helpcrunch

Switched Our Support Platform to Helpcrunch from Freshdesk, Mainly for the Usability to handle all platform in one
Vladyslav B.
VB
Vladyslav B.
Deputy Head of SalesMid-Market (51-1000 emp.)
03/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

HelpCrunch – an efficient and user-friendly chat for customer support!

The system is highly customizable to our needs, allowing us to quickly and efficiently handle customer inquiries. Thanks to this chat, we no longer miss a single potential client, no matter what time they contact us.

About

Contact

HQ Location:
Palo Alto, CA

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What is HelpCrunch?

HelpCrunch delivers a customer communication platform that combines live chat, email automation, and knowledge base management to streamline support and boost user engagement.

Details

Year Founded
2016
Website
helpcrunch.com