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HelpCrunch

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4.7 out of 5 stars
238 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2016
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HelpCrunch

238 reviews

HelpCrunch is a saas service/platform for online businesses that helps stay connect with customers via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool, marketing automation service and simple CRM. HelpCrunch keeps all customer interactions in one thread including in-app messages, emails and auto messages.

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Star Rating

214
20
1
0
3

HelpCrunch Reviews

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Profile Name
Star Rating
214
20
1
0
3
Соціальний .
С
Соціальний .
05/20/2025
Validated Reviewer
Verified Current User
Review source: Organic

Real People, Real Help — Highly Recommended

|HelpCrunch
The support team is truly professional and responsive. They don’t use canned answers or bots — they really understand the issues and help find solutions, even for non-standard problems. The service is easy to use, reliable, and communication is always pleasant.
Andriy A.
AA
Andriy A.
Founder & CEO at AtoB Transfer
05/06/2025
Validated Reviewer
Review source: Organic

Great All-in-One Customer Support and Engagement Tool

|HelpCrunch
HelpCrunch has significantly improved how we manage customer support and communication—our team loves it! The intuitive interface, fast live chat functionality, and seamless automation make daily operations smooth and efficient. It’s also incredibly easy to onboard new team members.
Rejoy R.
RR
Rejoy R.
03/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

Switched Our Support Platform to Helpcrunch

|HelpCrunch
Switched Our Support Platform to Helpcrunch from Freshdesk, Mainly for the Usability to handle all platform in one

About

Contact

HQ Location:
Palo Alto, CA

Social

@HelpCrunchCom

What is HelpCrunch?

HelpCrunch delivers a customer communication platform that combines live chat, email automation, and knowledge base management to streamline support and boost user engagement.

Details

Year Founded
2016
Website
helpcrunch.com