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HelpCrunch

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238 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2016
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HelpCrunch Reviews

Review Filters
Profile Name
Star Rating
214
20
1
0
3
Jean-Pascal F.
JF
Jean-Pascal F.
Business Developer at Structure Trading
07/01/2024
Validated Reviewer
Review source: Organic

HelpCrunch as the perfect reachout tool

I like that HelpCrunch help me to Set up the Chat tool inside my website, and in different language. HelpCrunch are always on the deck to answers questions, to translate our questions on how to convert visitors to leads! They put themselves in my shoes, resolving my problem and I can continue my workday nicely.
JE
Joris E.
06/26/2024
Validated Reviewer
Review source: Organic

SEO Knowledge base and chat helped us set up fast

As a tech SaaS startup we needed to set-up fast and were looking for a SEO friendly knowledge base, as well as a chat widget that could help us with customer support. We use it daily and integration was easy. HelpCrunch support is always responsive and resolves fast. Happy to recommend.
Максим .
М
Максим .
СЕО в 7030.studio - Студія Бізнес Анімації!🇺🇦 Ми створюємо анімаційні відео для бізнесу під ключ (досвід - більше 5-ти років)🚀
06/24/2024
Validated Reviewer
Review source: Organic

Best platform for startups to unify customer experience

HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot, and help center. The most impressive aspect is that email and auto messages are included in our plan, allowing us to set up our transactional emails and onboarding using this platform. My favorite feature is the AI assistant that saves us hours in writing help center content. It can generate an entire article with just a few clicks.

About

Contact

HQ Location:
Palo Alto, CA

Social

@HelpCrunchCom

What is HelpCrunch?

HelpCrunch delivers a customer communication platform that combines live chat, email automation, and knowledge base management to streamline support and boost user engagement.

Details

Year Founded
2016
Website
helpcrunch.com