HelpCrunch

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240 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2016
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216
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HelpCrunch Reviews

Review Filters
Profile Name
Star Rating
216
20
1
0
3
Oksana S.
OS
Oksana S.
Customer Support LeadSmall-Business (50 or fewer emp.)
08/23/2024
Validated Reviewer
Review source: Organic

A Game-Changer for Startups!

We’ve adopted HelpCrunch for our startup 2 years ago and never regretted this decision. It combines live chat, email, and knowledge base management in one place. Their live chat and email automation features are easy-to-use for our customer support team. I highly recommend it for any business looking to improve customer communication!
Маргарита K.
МK
Маргарита K.
Контент-маркетологSmall-Business (50 or fewer emp.)
07/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great Knowledge Base for our clients!

Native and understandable design. All instruments to build Knowledge Base (text, photo, video) – even without technical skills! Great team of support, who was in touch with us in every step
Jean-Pascal F.
JF
Jean-Pascal F.
Finance SpecialistSmall-Business (50 or fewer emp.)
07/01/2024
Validated Reviewer
Review source: Organic

HelpCrunch as the perfect reachout tool

I like that HelpCrunch help me to Set up the Chat tool inside my website, and in different language. HelpCrunch are always on the deck to answers questions, to translate our questions on how to convert visitors to leads! They put themselves in my shoes, resolving my problem and I can continue my workday nicely.

About

Contact

HQ Location:
Palo Alto, CA

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What is HelpCrunch?

HelpCrunch delivers a customer communication platform that combines live chat, email automation, and knowledge base management to streamline support and boost user engagement.

Details

Year Founded
2016
Website
helpcrunch.com