HelpCrunch

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240 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2016
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HelpCrunch Reviews

Review Filters
Profile Name
Star Rating
216
20
1
0
3
Fiodar A.
FA
Fiodar A.
CEOProgram DevelopmentSmall-Business (50 or fewer emp.)
09/09/2024
Validated Reviewer
Review source: Organic

HelpCrunch eliminates all our support headaches

It's ability to automate the responses to common questions and powerful customization of the inbox dashboard for faster resolutions and save time for agents
Albina B.
AB
Albina B.
Marketing ManagerSmall-Business (50 or fewer emp.)
08/25/2024
Validated Reviewer
Review source: Organic

Save Time and Improve Consistency with HelpCrunch

From the first day of using HelpCrunch, we noticed many benefits of this product. The automated messages are great, and the ability to track customer journeys helps us provide better service. Highly recommended for any business!
Diana S.
DS
Diana S.
COOSmall-Business (50 or fewer emp.)
08/23/2024
Validated Reviewer
Review source: Organic

Managing Customer Inquiries Made Easy

As our company grew, managing customer inquiries became a challenge. The ability to segment and target customers has been a game-changer for us.

About

Contact

HQ Location:
Palo Alto, CA

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What is HelpCrunch?

HelpCrunch delivers a customer communication platform that combines live chat, email automation, and knowledge base management to streamline support and boost user engagement.

Details

Year Founded
2016
Website
helpcrunch.com