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HelpCrunch

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4.7 out of 5 stars
238 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2016
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HelpCrunch

238 reviews

HelpCrunch is a saas service/platform for online businesses that helps stay connect with customers via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool, marketing automation service and simple CRM. HelpCrunch keeps all customer interactions in one thread including in-app messages, emails and auto messages.

Profile Name

Star Rating

214
20
1
0
3

HelpCrunch Reviews

Review Filters
Profile Name
Star Rating
214
20
1
0
3
Diana S.
DS
Diana S.
08/23/2024
Validated Reviewer
Review source: Organic

Managing Customer Inquiries Made Easy

|HelpCrunch
As our company grew, managing customer inquiries became a challenge. The ability to segment and target customers has been a game-changer for us.
Oksana S.
OS
Oksana S.
08/23/2024
Validated Reviewer
Review source: Organic

A Game-Changer for Startups!

|HelpCrunch
We’ve adopted HelpCrunch for our startup 2 years ago and never regretted this decision. It combines live chat, email, and knowledge base management in one place. Their live chat and email automation features are easy-to-use for our customer support team. I highly recommend it for any business looking to improve customer communication!
Маргарита K.
МK
Маргарита K.
Content Marketer, Marketing Specialist
07/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great Knowledge Base for our clients!

|HelpCrunch
Native and understandable design. All instruments to build Knowledge Base ( text, photo, video) – even without technical skills! Great team of support, who was in touch with us in every step

About

Contact

HQ Location:
Palo Alto, CA

Social

@HelpCrunchCom

What is HelpCrunch?

HelpCrunch delivers a customer communication platform that combines live chat, email automation, and knowledge base management to streamline support and boost user engagement.

Details

Year Founded
2016
Website
helpcrunch.com