HelpCrunch

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4.7 out of 5 stars
240 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2016
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HelpCrunch

240 reviews

HelpCrunch is a saas service/platform for online businesses that helps stay connect with customers via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool, marketing automation service and simple CRM. HelpCrunch keeps all customer interactions in one thread including in-app messages, emails and auto messages.

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Star Rating

216
20
1
0
3

HelpCrunch Reviews

Review Filters
Profile Name
Star Rating
216
20
1
0
3
Vladyslav K.
VK
Vladyslav K.
Customer Care Team LeadSmall-Business (50 or fewer emp.)
12/22/2025
Validated Reviewer
Verified Current User
Review source: Organic

Excellent service

|HelpCrunch
A very good and multifunctional service. It fully meets our company's needs for a knowledge base and live chat. We especially like the AI tools.
Поплавська .
П
Поплавська .
Менеджер з продажуSmall-Business (50 or fewer emp.)
12/04/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Translated Using AI

The perfect interface and support — HelpCrunch exceeded expectations

|HelpCrunch
A very simple and convenient interface. HelpCrunch helped us process customer inquiries faster and more efficiently. The support service is at the highest level, helping to solve problems.
Georgiy R.
GR
Georgiy R.
Small-Business (50 or fewer emp.)
09/18/2025
Validated Reviewer
Review source: Organic

HelpCrunch! Super easy to use

|HelpCrunch
We’re really happy with HelpCrunch! Super easy to use, modern design, and it genuinely helps us build better relationships with our customers.

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HQ Location:
Palo Alto, CA

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What is HelpCrunch?

HelpCrunch delivers a customer communication platform that combines live chat, email automation, and knowledge base management to streamline support and boost user engagement.

Details

Year Founded
2016
Website
helpcrunch.com