I evaluated, selected, and implemented Goldcast for Intercom's global webinar program and it exceeded my expecastions. We use it for all of our webinars, virtual events, and some of our in-person activations. I focus primarily on demand generation webinars, but we run them across our entire customer journey through different internal teams and across a number of regions in different languages. I use the platform every day and we dozens of webinars per quarter, usually more. The biggest but often overlooked value-add is the actual webinar and virtual event experience for ateendees. It has all the table stakes features and they're delivered in a thoughtful way that drives real value. We can develop well-branded events and there is solid language localization as well. The integration of real AI capabiltiies has been a game changer for us, and I'm impressed by their ability to ship quality improvements quickly. The platform also has all the behind the scenes functionality we need, including event/webinar management, integrations, etc. Their sales team was helpful during evaluation and I never feel like I'm constantly behing "upsold" to. Their CSM team is stellar and ensures we get the most out of the platform and is very receptive to feedback and feature requests. Support is prompt and helpful. Implementation was not difficult, and it's easy to get up and running internally and onboard new teammates or users.

After exploring various platforms for digital events, we discovered Goldcast, and the experience was exceptional from start to finish. The ability to lead high-quality, branded, and streamlined digital events all in one place is a marketer's dream. Being able to effortlessly brand, promote, and customize my events to precise specifications has been a fantastic experience so far. Beyond hosting outstanding events, the customer support team has been phenomenal, ensuring our success and promptly resolving any issues we encounter during setup.

I was impressed by the quality of the display given the enormous audience in attendance.