I love that I can do an easy export and upload straight into Salesforce without having to use Salesforce's data loader. I can set automated scheduled with Office 365. Very easy to build a SOQL within the app to export. The admin features in the desktop version are so handy!

It allows its users to access emails from contacts by saving them directly in it

Right out of the “box” I immediately connected to my org, pulled data using this software’s SOQL GUI which is simple and clear even for non SQL folks and walks through choosing an object, fields, filters etc. I needed to dedupe some records and using excel 365 remove duplicates combined with this software’s delete (and undelete) function, I quickly removed the records and stored them for safe keeping. I selected two records by mistake and the undelete feature worked beautifully. I can’t wait to try more features and will definitely buy this software. I agree with previous review I read elsewhere before downloading a full featured evaluation copy — I don’t know how I got along without it.