FuseIT is a New Zealand-based software company specializing in seamless system integration, team empowerment, impactful data intelligence, and CRM optimization. Founded in 1992, FuseIT has established strong partnerships with Salesforce, Sitecore, OpenText, and Microsoft, offering professional services to international clients. The company's expertise lies in developing scalable, flexible, and affordable enterprise integrations between Salesforce, Sitecore, Microsoft Dynamics, and OpenText Content Manager. With a focus on enhancing customer relationships, FuseIT provides innovative technology platforms that equip sales professionals with real-time intelligence on prospects, enabling personalized strategies for both spoken and digital interactions.
Key Features and Functionality:
- Send2CRM: Integrates any website technology with Salesforce, supporting visitor behavior sharing and website personalization driven by sales and support teams within Salesforce.
- S4S Cloud: Connects Sitecore XM Cloud to Salesforce, facilitating real-time data exchange and personalization.
- S4S: Links Sitecore XP to Salesforce, offering enterprise web form support that pushes website behavioral data to Salesforce and receives personalization directives.
- CDP4S: Integrates Sitecore CDP with Salesforce, enabling the transaction of form data, visitor behavior, and personalization instructions.
- T4S and S2T: Connect OpenText Content Manager to Salesforce, providing robust record management from within Salesforce.
- FuseIT SFDC Explorer: Offers advanced developer tools for Salesforce, including features like metadata dependencies analysis, schema comparison between orgs, event log monitoring, and report execution.
- FuseIT Downloader: Facilitates Salesforce data exports, allowing users to back up their data to an out-of-cloud location.
Primary Value and Solutions Provided:
FuseIT's solutions empower businesses to build strong, lasting customer relationships by integrating Salesforce with various CMS platforms and document management systems. By collecting and exposing website visitor behavior in Salesforce, FuseIT enables sales teams to act on data meaningfully, enhancing lead qualification, increasing sales intelligence, reducing missed opportunities, and keeping customers engaged. Their integrations streamline workflows, boost productivity, and provide sales professionals with real-time prospect insights, facilitating improved personalized interactions.
