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Fullstory

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1,052 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2014

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Fullstory Reviews

Review Filters
Profile Name
Star Rating
770
255
18
5
4
Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
01/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use and full of features, a must have

It's very easy to use and learn and it gives you extremely useful insights about the user behaviour on your application. Also the support team is very skilled and reactive.
Verified User in Financial Services
UF
Verified User in Financial Services
01/23/2026
Validated Reviewer
Review source: Organic

Fullstory Is Key for Optimization and Experimentation

Fullstory is absolutely key for our optimisation and experimentation plans within the business. It really helps us to understand our customers better, see where the pain points are, how to resolve them and then monitoring the tests and reporting once they are done.
LA
Lee A.
01/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Essential tool for understanding real customer behaviour

The session replay quality and filtering capabilities are excellent. Being able to watch actual customer behaviour at scale rather than relying on aggregated metrics has fundamentally changed how we approach UX research. The search functionality lets us quickly isolate specific user segments or problematic journeys, which is invaluable for both understanding friction points and reproducing bugs that customers report.

About

Contact

HQ Location:
Atlanta, GA

Social

@fullstory

What is Fullstory?

Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights. With Fullstory, enterprise businesses move closer to their customers and closer to success. When organizations understand their customers like never before they’re able to create world-class experiences that increase funnel conversion, easily detect malicious behaviors and fraud, and identify their highest-value customers effortlessly. Fullstory is on a mission to make every business more customer centric–made possible only through true behavioral insights–and understanding the sentiment between the clicks.

Details

Year Founded
2014