Fortivault

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FortiVault and FortiAgent are an enterprise AI customer support platform built around governance. FortiAgent resolves support queries using grounded knowledge and live connector data from Shopify, Stripe, Zendesk, and Salesforce. FortiVault governs every AI decision with a category-level AI Trust Score, automation gating policy, and a full audit trail. Billing automation is only enabled when accuracy in billing queries has been measured and proven — not assumed. Built for ecommerce, SaaS, and financial services teams that need AI customer support they can audit and safely scale.