Dotcom-monitor allows a lot of flexibility to organisations, you cand have simple monitors or really go in depth to monitor devices/website funcitonaility. It is very flexible allowing you to modify where and how often your devices are monitored and who/how to alert. When we were reviewing Dotccom-Monitor, we started with the trial and added a test monitor to see how it would work, it was literally seemless. The interaction with the support team was there but we really didnt need it as implementation and setting up even advanced monitors was really easy. We used the product for approximatley 5 years. During that time my team raised 3 tickets, generally to exand on some of the how to guides as our requirements were very specific. Each of these tickets were handled promptly and we found support to be very knowledgable. We did not require any integration as the out of the box monitors were fine as they were. The only slight integration we needed (not really an integration) was that we used a company called to-text.net to convert emails to SMS messages. This allowed my team to share a mobile device when they were scheduled to be on call and recieve sms alerts when Dotcom-monitor found a fault with a device.

This tool helps me in the load testing and maintaining and keeping the track of the project wise on a daily basis and its very easy to use

It was super easy to create scripts to test a variety of features on my site