Product Avatar Image

DigitalGenius

Show rating breakdown
4.7 out of 5 stars
46 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2014
Profile Filters

All Products & Services

Product Avatar Image
DigitalGenius

46 reviews

DigitalGenius is the AI platform that puts your customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers.

Profile Name

Star Rating

37
9
0
0
0

DigitalGenius Reviews

Review Filters
Profile Name
Star Rating
37
9
0
0
0
EG
Eleanor G.
04/22/2024
Validated Reviewer
Review source: Organic

I highly recommend Digital Genius.

|DigitalGenius
Great support team: professional, and responsive. Sharing current best practices. Always available to help. Quick and easy implementation.
Borja T.
BT
Borja T.
04/04/2024
Validated Reviewer
Verified Current User
Review source: Organic

Excellent experience

|DigitalGenius
We have been using Digital Genius for arround one year and we are super happy with the service: Overall, what I like best about DigitalGenius is its combination of advanced AI capabilities, seamless integration, personalized customer interactions, and valuable analytics. These features empower businesses to deliver exceptional customer service experiences while optimizing their operations for greater efficiency and effectiveness. We have been able to reduce our customer support team members (so de department cost) and our first reponse time by incresing the customer satisfaction rate. Excellent results. Better than expected.
DW
Damien W.
02/21/2023
Validated Reviewer
Verified Current User
Review source: Organic

Very easy set up and good communication processes

|DigitalGenius
Quick and easy set up, very intuitive AI engine that accurately identifies our customer issues.

About

Contact

HQ Location:
London, England

Social

@DigitalGeniusAI

What is DigitalGenius?

DigitalGenius is a artificial intelligence (AI) company specializing in the integration of AI into customer support operations. By leveraging machine learning algorithms and natural language processing technology, DigitalGenius provides solutions that help streamline customer service workflows, automate repetitive tasks, and enhance customer interactions. Their platform is designed to improve efficiency and accuracy within customer support teams, enabling businesses to deliver faster, more effective responses to customer inquiries. DigitalGenius positions itself as an innovative partner in enhancing customer experience through advanced AI-driven automation and insights.

Details

Year Founded
2014