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DigitalGenius

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46 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2014
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DigitalGenius Reviews

Review Filters
Profile Name
Star Rating
37
9
0
0
0
Verified User in Consumer Services
AC
Verified User in Consumer Services
05/27/2022
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Wonderful work

Communication of the team. They are very fast on the responses and let us progress very fast with the product
Verified User in Computer Software
AC
Verified User in Computer Software
02/27/2022
Validated Reviewer
Verified Current User
Review source: Organic

Impressive AI-based ticket automation that comes with exceptional support

Digital Genius offers impressive AI-based ticket automation that can be employed with general or custom intents. Digital Genius works closely to tweak or adjust these for their customer and provides consistent, and speedy support during and after implementation.
Josh B.
JB
Josh B.
02/03/2022
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great product

Vvery useful, saves so much time. Super efficient tool that helps us focus on other elements of customer care.

About

Contact

HQ Location:
London, England

Social

@DigitalGeniusAI

What is DigitalGenius?

DigitalGenius is a artificial intelligence (AI) company specializing in the integration of AI into customer support operations. By leveraging machine learning algorithms and natural language processing technology, DigitalGenius provides solutions that help streamline customer service workflows, automate repetitive tasks, and enhance customer interactions. Their platform is designed to improve efficiency and accuracy within customer support teams, enabling businesses to deliver faster, more effective responses to customer inquiries. DigitalGenius positions itself as an innovative partner in enhancing customer experience through advanced AI-driven automation and insights.

Details

Year Founded
2014