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DigitalGenius

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46 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2014
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DigitalGenius Reviews

Review Filters
Profile Name
Star Rating
37
9
0
0
0
JO
Jamie O.
11/23/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient, seamless and structured journey.

How structured and organised it all was.
Verified User in Sporting Goods
US
Verified User in Sporting Goods
11/12/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Flexible, goal and customer oriented implementation of AI for Customer Service

Digital Genius already provides a basis for automation of cases, thus the set up is done very fast and still offers individual adjustments.
Verified User in Cosmetics
AC
Verified User in Cosmetics
11/10/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Forward thinking and great support

The Digital Genius team are great to work with. They are always listening and trying to find solutions. From the first demo, it was clear that product and tech would be a great fit for us and it has been going very well since. We are consistently improving and increasing our automations.

About

Contact

HQ Location:
London, England

Social

@DigitalGeniusAI

What is DigitalGenius?

DigitalGenius is a artificial intelligence (AI) company specializing in the integration of AI into customer support operations. By leveraging machine learning algorithms and natural language processing technology, DigitalGenius provides solutions that help streamline customer service workflows, automate repetitive tasks, and enhance customer interactions. Their platform is designed to improve efficiency and accuracy within customer support teams, enabling businesses to deliver faster, more effective responses to customer inquiries. DigitalGenius positions itself as an innovative partner in enhancing customer experience through advanced AI-driven automation and insights.

Details

Year Founded
2014