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DigitalGenius

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46 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2014
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DigitalGenius Reviews

Review Filters
Profile Name
Star Rating
37
9
0
0
0
Michael F.
MF
Michael F.
07/28/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great company for collaboration!

The team is super flexible to our internal systems and processes making sure to want to be the integrator between our systems on behalf of our customer. We use the platform every day and and our customers appreciate the speedy support they receive from our Digital Genius agent.
ER
Ellis R.
07/28/2025
Validated Reviewer
Verified Current User
Review source: Organic

Smart, tailored AI, specialised for CS

DG has made an incredible impact on our Customer Service KPIs, lowering FRT and automating quite complicated processes
Verified User in Retail
UR
Verified User in Retail
07/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

A great working relationship.

DigitalGenius take our expectations and goals and work hard to try and make them possible.

About

Contact

HQ Location:
London, England

Social

@DigitalGeniusAI

What is DigitalGenius?

DigitalGenius is a artificial intelligence (AI) company specializing in the integration of AI into customer support operations. By leveraging machine learning algorithms and natural language processing technology, DigitalGenius provides solutions that help streamline customer service workflows, automate repetitive tasks, and enhance customer interactions. Their platform is designed to improve efficiency and accuracy within customer support teams, enabling businesses to deliver faster, more effective responses to customer inquiries. DigitalGenius positions itself as an innovative partner in enhancing customer experience through advanced AI-driven automation and insights.

Details

Year Founded
2014