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Dialer360

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15 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2016
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Dialer360 Reviews

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Parshu R.
09/28/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

One system which clears all problems in call center operations

This system will helps to receive, make and handle calls. System will automatically transfers the call to an agent once the customer picks up the phone. It’s an auto dialer system which helps to engage or connected with customers with ore recorded message of the services provided.
Nikhil S.
NS
Nikhil S.
Account Manager at Midland Credit Management, an Encore Capital Group Company
09/01/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Review of best dialer by Nikhil

As I mentioned in title I found it one of the best voip I ised so far, there was a lot of options like making inbound, outbound calls transferring internally, IVR and there was also text option which I couldn't use much, and good thing is we can attach dialer 360 with major software's like Salesforce. I also recommended to fee freelance people due to its pricing because basic plan of diralwr 360 starts from $25 only.
Verified User in Outsourcing/Offshoring
UO
Verified User in Outsourcing/Offshoring
09/18/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Old school dialer

Although its not top of the line..being a DOS based does not adds up to the growing internet traffic (daily).

About

Contact

HQ Location:
Manchester, United Kingdom

Social

@dialer360

What is Dialer360?

Dialer360 is a service provider of call center solutions that specialize in efficient and innovative dialing technologies. Their platform is designed to enhance the productivity of call centers through features like predictive dialing, which minimizes idle time and maximizes the rate of successful connections. Dialer360 offers a suite of tools tailored to both inbound and outbound call center operations, ensuring agents can deliver a high level of customer service and engagement.Their solutions are cloud-based, providing the flexibility and scalability needed to adapt to the varying needs of different organizations. This accessibility allows call centers of all sizes, from small businesses to large enterprises, to benefit from advanced technologies without significant initial investments in infrastructure.Key features include CRM integrations, real-time analytics, and compliance with regulations, which all contribute to making call center operations more efficient, compliant, and customer-centric.

Details

Year Founded
2016