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Darktrace

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90 reviews
  • 3 profiles
  • 30 categories
Average star rating
4.3
Serving customers since
2013

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Darktrace / EMAIL

41 reviews

Darktrace / EMAIL is an email security platform powered by Self-Learning AI that protects organizations against the most advanced threats across email and collaboration tools that other solutions miss. Recognized as a Leader in Gartner’s Magic Quadrant and Leaders in the 2025 Voice of the Customer award for Email Security Platforms, it is designed to address the growing sophistication of communication-based attacks. Traditional secure email gateways often rely on static rules or signatures, which struggle against modern threats such as business email compromise and supply chain attacks. Darktrace / EMAIL takes a different approach by using Self-Learning AI to understand the unique communication patterns of each organization and user. This allows it to detect subtle anomalies across inbound, outbound, and lateral messages, and respond with precise, autonomous actions. Key capabilities include: - Behavioral threat detection: Identifies phishing, ransomware, account takeovers, and insider risks by learning “normal” communication behavior of internal and external users. - Protection beyond the inbox: Extends security to collaboration platforms like Microsoft Teams and SaaS applications, addressing the shift of phishing into new channels. - Adaptive response: Suspicious emails are automatically quarantined, links are rewritten, or attachments are removed, all without interrupting legitimate business communication. This approach enforces regular communication and ensures that as much safe, non-malicious content as possible is retained. - Data protection: Provides behavioral data loss prevention and assists with your DMARC configuration and monitoring to safeguard sensitive information and brand reputation. For security teams, Darktrace / EMAIL reduces operational overhead by automating triage and response. Its Cyber AI Analyst provides contextual insights, while end-users benefit from clear, in-app narratives that explain why a message is suspicious—helping to reduce false phishing reports and improve awareness. Benefits for organizations include: - Comprehensive coverage across email, collaboration, and SaaS platforms. - Reduced workload for security teams through automation and AI-driven analysis. - Seamless integration with Microsoft 365, Exchange, and Google Workspace without disrupting mail flow. In summary, Darktrace / EMAIL delivers adaptive, AI-driven protection across the full communication ecosystem. Its dual recognition as a Gartner Leader in both the Voice of the Customer award and the Magic Quadrant for Email Security Platforms in 2025 highlights its effectiveness in helping organizations defend against today’s most complex and fast-evolving threats.

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Darktrace / HYBRID NETWORK

49 reviews

Darktrace / HYBRID NETWORK is the industry’s most advanced Network Detection and Response (NDR) solution. It learns what normal behavior is for your entire modern network, using Self-Learning AI to detect and autonomously contain any activity that could cause business disruption including known, novel and insider threats. - Sophisticated agentic AI to automate triage and investigation at speed and scale - Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for NDR - Over 10,000 customers globally

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Darktrace / EMAIL

41 reviews

Darktrace / EMAIL is an email security platform powered by Self-Learning AI that protects organizations against the most advanced threats across email and collaboration tools that other solutions miss. Recognized as a Leader in Gartner’s Magic Quadrant and Leaders in the 2025 Voice of the Customer award for Email Security Platforms, it is designed to address the growing sophistication of communication-based attacks. Traditional secure email gateways often rely on static rules or signatures, which struggle against modern threats such as business email compromise and supply chain attacks. Darktrace / EMAIL takes a different approach by using Self-Learning AI to understand the unique communication patterns of each organization and user. This allows it to detect subtle anomalies across inbound, outbound, and lateral messages, and respond with precise, autonomous actions. Key capabilities include: - Behavioral threat detection: Identifies phishing, ransomware, account takeovers, and insider risks by learning “normal” communication behavior of internal and external users. - Protection beyond the inbox: Extends security to collaboration platforms like Microsoft Teams and SaaS applications, addressing the shift of phishing into new channels. - Adaptive response: Suspicious emails are automatically quarantined, links are rewritten, or attachments are removed, all without interrupting legitimate business communication. This approach enforces regular communication and ensures that as much safe, non-malicious content as possible is retained. - Data protection: Provides behavioral data loss prevention and assists with your DMARC configuration and monitoring to safeguard sensitive information and brand reputation. For security teams, Darktrace / EMAIL reduces operational overhead by automating triage and response. Its Cyber AI Analyst provides contextual insights, while end-users benefit from clear, in-app narratives that explain why a message is suspicious—helping to reduce false phishing reports and improve awareness. Benefits for organizations include: - Comprehensive coverage across email, collaboration, and SaaS platforms. - Reduced workload for security teams through automation and AI-driven analysis. - Seamless integration with Microsoft 365, Exchange, and Google Workspace without disrupting mail flow. In summary, Darktrace / EMAIL delivers adaptive, AI-driven protection across the full communication ecosystem. Its dual recognition as a Gartner Leader in both the Voice of the Customer award and the Magic Quadrant for Email Security Platforms in 2025 highlights its effectiveness in helping organizations defend against today’s most complex and fast-evolving threats.

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Darktrace / SECURE AI

0 reviews

Darktrace / SECURE AI helps organizations securely adopt and govern AI by providing continuous visibility across generative AI tools, AI agents, development environments, and Shadow AI.

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Darktrace Reviews

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Star Rating
59
27
2
2
1
Risaac D.
RD
Risaac D.
08/31/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Elite Enterprise Threat Detection with Autonomous Response

Darktrace used unsupervised machine learning to learn normal operations without manual training. It also includes autonomous response capabilities to neutralize threats instantly. Its impressive 3D graphic visualizations effectively show threat paths and help with understanding what’s happening.<br><br>That said, the interface has a steep learning curve and can feel overwhelming for junior analysts because of the dense telemetry data. Customer support is generally fast and helpful, although full 24/7 Managed Detection and Response analyst overlays require premium support packages. Overall, it delivers excellent real-time anomaly detection and a fast time-to-respond, but onboarding typically needs a 2 to 4-week "learning phase" to reduce noise and false positives while its AI baselines the network.
🐲 Silvio C.
🐲C
🐲 Silvio C.
MBA | ISMS Manager | ISO 27001 Lead auditor &amp; Implementer - PRINCE2 - ITIL Foundation, Service Transition and Operation
08/31/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Self-Learning AI That Stops Threats and Explains Them Clearly

for sure, I like the sel-learing AI that understand or norma email behaviour and stop threats. it integrates cleanly with our other defense systems, providing a clear, natural-language narrative, useful also for end users Darktrace / EMAIL delivers strong value as a second AI control for high‑impact scenarios (BEC, internal threats, novel phishing) when you measure outcomes like time to containment, false‑positive rate, and legitimate mail interrupted. It’s expensive, but the extra layer reduces breakthrough risk and manual toil, justifying the cost when well tuned and governed. In many cases, with targeted autonomy, solid baselines, and outcome metrics, it could even stand alone without adding complexity
Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
08/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Strong Spam and VIP Impersonation Detection, but Visibility Could Be Clearer

It blocks spam/suspicious emails. I saw that VIP impersonation is pretty common with my company and it picked those up properly. The recap email is useful too because it shows you the reason something was held.

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HQ Location:
Cambridgeshire, England

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@Darktrace

What is Darktrace?

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting organizations from unknown threats using its proprietary AI that learns from the unique patterns of life for each customer in real-time. The Darktrace ActiveAI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. It provides pre-emptive visibility into the customer’s security posture, transforms operations with a Cyber AI Analyst™, and detects and autonomously responds to threats in real-time. Breakthrough innovations from our R&D teams in Cambridge, UK, and The Hague, Netherlands have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,300 employees around the world who protect nearly 10,000 customers across all major industries globally.

Details

Year Founded
2013
Ownership
LON: DARK