CustomerSure
6 reviews
- 1 profiles
- 5 categories
Average star rating
4.5
Serving customers since
2010
CustomerSure Reviews
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Paul M.
Head of Customer Experience and Certified Customer Experience Professional (CCXP)Flexible software and great service at a good price
The software is easy to use and the CustomerSure team are responsive to our needs, both functionality related and supporting how we make the most from our feedback programme.
KY
Kristine Y.
Pleasure to work with!
CustomerSure is a pleasure to work with!
For me, CustomerSure is a Customer Centric organisation which provides a great tool to manage customer feedback, and they lead by example.
They listen to their customer feedback and implement changes/improvements based on their customer requirements.
The interface is easy to use (once you get your head around it). Luke and Chris have been extremely helpful with this and many other things. The reports are easy to view and understand. Data can be easily exported.
Guy is very knowledgeable, always gives a good CX advice, and Gill is easy to work with.
AF
Verified User in Food & Beverages
Great platform with some complicated features.
I like that you are now able to filter customer feedback based on its negative, neutral, or positive score.
About
What is CustomerSure?
CustomerSure is a customer feedback and survey platform designed to help businesses improve their service and enhance customer satisfaction. The platform offers tools for collecting, analyzing, and acting on feedback to foster customer loyalty and support business growth. Key features include customizable surveys, automated feedback collection, real-time data analytics, and integration capabilities with various CRM systems. CustomerSure aims to provide actionable insights to help businesses make informed decisions and improve customer experience.
Details
Year Founded
2010
Website
www.customersure.com