Corefactors

11 reviews

Corefactors is a RevOps-enabling end-to-end CRM solution designed to facilitate small-scale to medium-scale organizations. Businesses can manage entire revenue generation from sales to marketing (both offline and online) to customer support from one centralized platform. The advanced workflow automation, inbuilt nudges and triggers, 360⁰ customer view, centralized data repository, and open integration enable businesses to break silos between teams and align them to work towards one common goal of revenue optimization. Key features include customer contact management, journey automation, and multichannel communication capabilities including inbuilt telephony with auto dialler and click-to-call ability, Email, SMS, and WhatsApp. It provides sales force automation including lead scoring, task and activity management, alerts and reminders, a mobile app with tracking capability for field team, list management for customer segmentation and targeting, content management for personalized campaigns, a ticketing system to handle customer queries, and rich analytics with quick dashboards on sales performance, sales, pipeline, call reports, marketing campaign reports, tickets, productivity, and more.