One of the biggest advantages is the support we have received for the automation setup since we started in 2023. We’ve recently set up cart abandonment automations, which have helped us create a more structured way to re-engage visitors. The platform gives us the flexibility to build different customer journeys, and we are also discussing the next steps around browse abandonment and birthday automations.

The platform's setup has helped us communicate with customers at the right moment, especially when they show interest but do not complete an action. We like that ContactPigeon helps us keep everything in one place, and the team has always been supportive and proactive in suggesting new ideas and possible improvements, which we appreciate. It feels like a collaborative relationship rather than just using a tool, and we’re looking forward to activating Menura AI.

Using ContactPigeon’s platform has helped us stay more consistent in how we communicate with our customers. We use various automations such as abandoned cart, browse abandonment, and birthday automations. We also like that we can manage important customer journeys in one place.