ContactPigeon helps us centralize all our marketing activities on a single platform, and we appreciate this very much and have significantly strengthened our marketing strategy. We currently have five active automations, running under different conditions and intervals, while working towards creating new flows that will further enhance our customer journey. Seasonal pop-ups and segmentation enable us to engage visitors with targeted and personalised campaigns without overwhelming them. The guidance and communication from the ContactPigeon team have helped us maximise the platform's capabilities.

As an NGO, we do not use ContactPigeon in the same way an eCommerce business would. Nonetheless, we really like the platform because it supports our communication needs, and we can manage our campaigns from one platform instead of using separate tools. We mainly use the platform to create and send newsletters, build landing pages, and support communication around events, conferences, and other activities. Moreover, we also use automations and sign-up pop-ups, which help us collect contacts more easily.

What I like most about ContactPigeon is that the platform gives me a lot of freedom to adjust and customize campaigns based on our changing marketing needs. The interface is clear, and the email editor was very easy for me to get used to. Also, being able to edit the code in pop-ups gives me more control over small design details, such as font colors. Another thing I appreciate is the human communication behind the platform. The team is close to the customer, and that makes a difference. We have monthly meetings where we review performance, compare different periods through the CDP, and discuss what could work better in the future. The good thing is that these calls are not just about looking at numbers, but we also discuss ideas and ways to increase sales.